When will I be charged for pre-orders?
Pre-orders are billed just like regular orders and typically process in 24-48 hours after an order is placed.
When will pre-ordered items ship?
Please reference the order page for your pre-order product for estimated delivery dates.
What if my shipping address changes?

If you change your address before we have shipped the pre-order product, email us at and we change the shipping address for you.

Can I order pre-order items and items which are in stock together?
If you are ordering a mix of pre-order items and items in stock, we request that you place two separate orders. One for the in-stock items and one for pre-ordered items, or you can order them together, but please keep in mind that we ship them all together once the pre-order item is ready to be shipped.