UPDATE 15. June, for ACTIVE Sling Pack 16L, DAYFARER backpack and Tech Pouch pre-orders:
Cargo ships are piling up in front of many ports around the world, including in Germany. Pandemic and war have disrupted the global flow of goods.
Because of the lockdown in Shanghai, it took a lot longer to even get a container ship and now there is unfortunately another delay, due to a container jam in front of the German ports.
The bags arrived in Germany and we are just waiting for the custom inspection which is today.
I talked with our shipping provider 2 days ago and they say that most likely we have the bags at our Fullfilment Center tomorrow afternoon.
As soon we have received them, we will immediately start shipping out on pre-orders.
In the last 4 years, there has never been such a massive delay and therefore I was very confident that the goods will arrive beforehand, unfortunately, I was wrong and I apologize for this further delay.
When will pre-ordered items ship?
Please reference the order page, of your pre-order item, for estimated delivery dates.
When will I be charged for pre-orders?
Pre-orders are billed just like regular orders and typically process in 24-48 hours after an order is placed.
What if my shipping address changes?
If you change your address before we have shipped the pre-order product, email us at email@example.com and we change the shipping address for you.