How long does it take to receive my order?
It takes around 1-2 working days for shipments within Germany, 5 to 10 business (DHL Premium) days for EU shipments and 2 to 4 business days (DHL Express) for all shipments outside the EU.
DHL and DHL Express collect the orders every Tuesday and Friday morning.
How much do you charge for shipping?
To calculate the shipping cost, please add the product to the shopping cart and choose your exact location.
Can I track my order?
Yes, all orders are shipped with delivery confirmation and tracking.
Do I have any additional charges if I make an international order?
For international shipments outside the EU, please be aware that covering possible import, duty, VAT, and customs charges will be the buyer's responsibility. These fees can vary, so please be sure to check with your local customs agency for details on estimated costs. Some orders can experience customs delays. However, this custom delays are very unlikely when the order is shipped with DHL Express.
Unfortunately, we have no control over these charges or delays and cannot predict what they may be. For additional information, you can contact your local customs office.