HÄUFIG GESTELLTE FRAGEN
VORBESTELLUNGEN
Die geschätzten Liefertermine findest Du auf der Bestellseite Deines vorbestellten Artikels.
Vorbestellungen werden wie normale Bestellungen in Rechnung gestellt (Dies dauert in der Regel 24 bis 48 Stunden).
Solltest Du Deine Adresse vor der Lieferung des vorbestellten Produkts ändern, sende uns bitte eine E-Mail an support@moderndayfarer.com und wir werden die Lieferadresse für Dich aktualisieren.
Wenn Du eine Mischung aus Vorbestellungsartikeln und Artikeln auf Lager bestellst, bitten wir Dich, zwei separate Bestellungen aufzugeben. Eine für die vorrätigen Artikel und eine für vorbestellte Artikel, oder Du kannst sie zusammen bestellen. Beachte dann allerdings, dass wir sie alle zusammen versenden, sobald der vorbestellte Artikel versandbereit ist.
VERSAND UND RÜCKGABE
We ship with DHL within the European Union and DHL Express to most destinations outside the EU. Please allow 1–2 working days for processing, Monday to Friday, excluding holidays.
Delivery estimates are shown with your shipping option at checkout and start after dispatch. Customs clearance can cause delays. Pre-order delivery dates are listed on the product page.
Shipping is charged once for your whole order, not separately for each bag or accessory.
Germany: €4.90; free for orders of €100 or more after discounts.
Other EU destinations, per order:
- Luxembourg: €4.90
- Austria, Belgium, Bulgaria, Cyprus, Czechia, France, Italy, Latvia, Lithuania, Malta, Netherlands, Poland, Romania, Slovenia and Spain: €9.90
- Ireland, Portugal and Slovakia: €11.90
- Croatia, Denmark, Estonia and Greece: €14.90
- Hungary: €17.90
- Sweden: €19.90
- Finland: €21.90
There is no free-shipping threshold for EU destinations outside Germany. The same country rate applies when you combine backpacks, slings and accessories in one order.
Outside the EU: shipping varies by destination and order value. Check the shipping estimator in your cart or enter your delivery address at checkout to see the charge before payment. Prices above are in euros; checkout shows your selected currency.
Ja, alle Pakete werden mit einer Versandbestätigung und einer Sendungsnummer versehen.
For orders shipped outside the European Union, applicable import duties and taxes are calculated and collected at checkout. These charges are shown in your final checkout total before you pay.
Orders delivered within the EU are not subject to import customs duties.
If you're not happy with your MODERN DAYFARER product, orders within the European Union can be returned for a refund within fourteen days from the date you received it.
Please handle goods only as needed to check their nature, characteristics and function. A deduction may apply for diminished value caused by handling beyond that. For a full withdrawal within the applicable EU withdrawal period, we also refund the cost of our least expensive standard outbound delivery. Any extra cost for an upgraded delivery option is not refundable.
All refunds will be credited to the original payer and original form of payment.
Return shipping costs are the customer's responsibility unless the product was damaged / defective when you received it.
We do not offer voluntary returns for orders delivered outside the European Union. Mandatory statutory consumer rights remain unaffected. Please see our refund policy for details.
FERTIGUNG
Alle Taschen werden in Vietnam hergestellt. Dieser Hersteller hat sich auf die aufwendige Front-End-Entwicklung spezialisiert und ist daher der ideale Partner.
