Please reference the order page, of your pre-order item, for estimated delivery dates.

Pre-orders are billed just like regular orders and are typically processed 24-48 hours after an order is placed.

If you change your address before we have shipped the pre-order product, email us at support@moderndayfarer.com and we will change the shipping address for you.

If you are ordering a mix of pre-order items and items in stock, we request that you place two separate orders. One for the in-stock items and one for pre-ordered items, or you can order them together, but please keep in mind that we ship them all together once the pre-order item is ready to be shipped.

We ship with DHL within the European Union and DHL Express to most destinations outside the EU. Please allow 1–2 working days for processing, Monday to Friday, excluding holidays.

Delivery estimates are shown with your shipping option at checkout and start after dispatch. Customs clearance can cause delays. Pre-order delivery dates are listed on the product page.

Shipping is charged once for your whole order, not separately for each bag or accessory.

Germany: €4.90; free for orders of €100 or more after discounts.

Other EU destinations, per order:

• Luxembourg: €4.90
• Austria, Belgium, Bulgaria, Cyprus, Czechia, France, Italy, Latvia, Lithuania, Malta, Netherlands, Poland, Romania, Slovenia and Spain: €9.90
• Ireland, Portugal and Slovakia: €11.90
• Croatia, Denmark, Estonia and Greece: €14.90
• Hungary: €17.90
• Sweden: €19.90
• Finland: €21.90

There is no free-shipping threshold for EU destinations outside Germany. The same country rate applies when you combine backpacks, slings and accessories in one order.

Outside the EU: shipping varies by destination and order value. Check the shipping estimator in your cart or enter your delivery address at checkout to see the charge before payment. Prices above are in euros; checkout shows your selected currency.

Yes, we ship all orders with delivery confirmation and tracking.

For orders shipped outside the European Union, applicable import duties and taxes are calculated and collected at checkout. These charges are shown in your final checkout total before you pay.

Orders delivered within the EU are not subject to import customs duties.

If you're not happy with your MODERN DAYFARER product, orders within the European Union can be returned for a refund within fourteen days from the date you received it.

Please handle goods only as needed to check their nature, characteristics and function. A deduction may apply for diminished value caused by handling beyond that. For a full withdrawal within the applicable EU withdrawal period, we also refund the cost of our least expensive standard outbound delivery. Any extra cost for an upgraded delivery option is not refundable.
All refunds will be credited to the original payer and original form of payment.
Return shipping costs are the customer's responsibility unless the product was damaged / defective when you received it.

We do not offer voluntary returns for orders delivered outside the European Union. Mandatory statutory consumer rights remain unaffected. Please see our refund policy for details.

We manufacture all bags in Vietnam. Our manufacturing partner specializes in elaborate front-end development.